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User Reviews of Freer Farm
All reviews posted are the opinion of the contributor and do not necessarily reflect the views of RateaKennel.co.uk or its owners.
I read some of the earlier reports on this site and went elsewhere to board my dog and cat. I was not happy and was recommended by a friend to try Freer Farm. It cost me 50 pence a day more than the previous kennels I lleft my pets at. That was the best 50 pence I have spent. When I went to pick up my pets, my cat was asleep on a bed in a centrally heated cattery and my dog tried to pull back into the kennels when we were walking out to the car.
My cat had actually been given her medication, unlike when she stayed at the other cattery.
I will book my animals in before I book my holiday from now on to make sure they have a vaccancy, as I don't think I would be happy to leave them anywhere else. If I move away from the area I would make sure I travelled from Gatwick on my holiday so I could go back there.I CAN ONLY ASSUME THE PLACE MUST HAVE CHANGED ALOT SINCE THE EARLY REVIEWS!
We were anxious about putting our animals into kennels whilst away on holiday. Met by friendly staff, we accompanied our animals to thier various areas where they would be staying. The cats to a little cosy indoor cattery with central heating and thier own proper Childs bed! Complete with blankets which my cats spent most of the time under, music and net curtains at the windows. Our dogs had a large secure pen with a heat lamp over their bed, with direct access to an outdoor area. When we collected the animals, they were well turned out; the dogs had even been brushed and smelt better than when they went in! Since the initial stay in the kennels, all the animals, as far as you can ever tell, enjoy their stay. The whole experience of leaving your animals in someone else’s hands is now not an issue. The boarding cost was reasonable for the area, but we felt it was excellent value for money giving us peace of mind whilst away. We would recommend these kennels on to anyone.
Went on to this web site to look for kennels in the area. Was not sure about this kennels when i saw the review. Talked to my vet and he told me to go and look round as he sent his dogs there.I am very grateful to him.the office staff have apparently changed and are very helpful.The kennels was light and airy, and my dog came out looking better than when it went in. Recommend you look round!!
Freer farm is ok once you get past the receptionist. The staff who actually look after the animals are lovely and our animals have always been happy there. The kennels could be cleaner and there policy of charging is over the top.